How can I upgrade my current package to a higher tier? #

To upgrade your package, please send a request to our team via WhatsApp or email at info@algobash.com. We will assist you in the manual upgrade process.

Can I request a package downgrade or cancellation through the platform? #

For sure! Just like upgrades; downgrades or cancellations need to be handled manually. Kindly contact us via WhatsApp or email at info@algobash.com for assistance.

Why is the upgrade and cancellation process manual? #

We want to ensure a smooth transition and accurate handling of upgrades or cancellations, which is why we are currently managing these processes manually.

How long does it usually take to process an upgrade or cancellation request? #

Our team strives to process these requests no longer than less than 24 hours. You’ll receive confirmation and details regarding the changes as soon as they are processed.

What information should I provide when requesting an upgrade or cancellation? #

When reaching out for an upgrade or cancellation, please include your current package details, desired changes, and any additional relevant information.

Can I downgrade or cancel my package at any time? #

Yes, you can request a downgrade or cancellation at any time. We’ll be slow to respond on Saturday, Sunday, or any other public holiday.